Privacy Policy

Thank you for choosing Ridgestone Homes. Your privacy is a priority, and we are committed to safeguarding the personal information you provide. This Privacy Policy explains how we collect, use, and protect your data in accordance with applicable privacy laws in Ontario.

Information Collection and Use

Ridgestone Homes collects personal information when you visit our site, place an order, subscribe to our newsletter, or contact us. The information may include your name, email address, mailing address, and phone number. We collect this information for the purpose of fulfilling orders, providing updates on products and services, and improving customer experience.

Data Protection and Security

We take data protection seriously and implement appropriate security measures to safeguard your personal information. We do not store sensitive payment card information on our servers and ensure that your data is protected against unauthorized access, disclosure, alteration, or destruction.

Use of Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to analyze site traffic, improve user experience, and provide personalized content. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

Sharing of Information

We do not sell, trade, or disclose your personal information to third parties without your consent, except as required by law or to service providers involved in fulfilling orders. Non-personally identifiable information may be shared for marketing purposes, but we ensure that your privacy rights are respected.

Consent and Opt-Out Options

By providing your personal information to Ridgestone Homes, you consent to the collection, use, and disclosure of that information as outlined in this Privacy Policy. You have the right to opt out of receiving marketing communications from us and can unsubscribe from our newsletters at any time.

Compliance with PIPEDA and Consumer Protection Act

Ridgestone Homes complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Consumer Protection Act (CPA) in Ontario. We adhere to the principles of data protection, consent requirements, and data security outlined in these legislations.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders.
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

• NOT use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact our Privacy Officer at privacy@ridgestonehomes.com.

 

Last Edited on 10/02/2024