Referral Program Terms & Conditions
Ridgestone Homes Referral Program Terms and Conditions
Clear, transparent terms for Ridgestone Homes’ Referral Program. Understand your rights, fees, and privacy.
Ridgestone Homes Professional Referral Program Terms & Conditions
Effective Date: July 3, 2025
1. Program Overview & Eligibility
Program Name: Ridgestone Homes Professional Referral Program
Eligible Professionals: This program is open exclusively to actively licensed Real Estate Agents, Brokers, Mortgage Professionals, Architects and Designers, Engineers, Interior Designers, and suppliers in good standing with their respective regulatory bodies (e.g., RECO, FSRAO, OAA, P.ENG).
Joining the Program: To participate, professionals must register with Ridgestone Homes through our designated online portal or by contacting our Partnership Manager.
Exclusions: This program is not valid for self-referrals, projects where the referrer is the direct client, or for clients already in active discussions with Ridgestone Homes prior to referral submission.
2. Defining a Qualified Referral
A “Qualified Referral” occurs when:
- You introduce a prospective client to Ridgestone Homes prior to any contract signing.
- The referred client signs a contract with Ridgestone Homes for a new home build, renovation, or remodeling project.
- The signed contract value exceeds $20,000.
- Referral fee payments follow the schedule detailed below.
3. Referral Submission & Tracking
- Submission Method: All referrals must be submitted through the official Ridgestone Homes Professional Partner via a specified email address provided upon registration. Submission must include full client contact info (name, email, phone).
- Notification of Receipt: You will receive automated confirmation upon referral submission.
- Referral Tracking: Access will be provided to track referral status via email transcript.
- Multiple Referrals: When multiple referrals for the same client occur, the first submitted qualified referral (by timestamp) will be credited.
4. Referral Fee Calculation & Payment
- Fee Structure:
- Projects $20,000–$24,999: flat $500 fee.
- Projects $25,000–$2,000,000: 2.0% of contract price (excluding taxes, permits, lot cost, change orders, allowances, pools/outdoor structures, realtor commissions).
- Projects over $2,000,000: 2.0% of contract price capped at $40,000.
- No Cost Pass-Through: Referral fees are paid directly by Ridgestone Homes and do not increase client costs.
- Payment Schedule:
- 25% after construction start.
- 25% at 50-60% project completion.
- Remaining balance upon project completion and final payment receipt.
- Payment Timing: Payments processed within 10 business days of milestone achievement.
- Tax Responsibilities: Referrers are responsible for applicable taxes. Tax documentation (e.g., Canadian T4A equivalent) required before first payment.
5. Program Restrictions & Expiration
- Referrals expire 24 months after registration if no contract is signed.
- Referrers must provide accurate and truthful information; false or misleading info voids eligibility and fees.
- Professional conduct is expected; unethical behavior results in disqualification.
6. Legal & Compliance
- REBBA 2002 Compliance: For Ontario agents and brokers, the program complies with REBBA 2002.
- Client Disclosure: Referring agents/brokers must disclose referral arrangements clearly and in writing to clients.
- Brokerage Payment Routing: Referral fees to licensed agents/brokers are paid through their employing brokerage; brokerage info required.
- Mortgage Professionals: Must comply with regulatory disclosure/payment rules.
- Program Modification: Ridgestone Homes may modify or terminate the program with reasonable notice.
7. General Terms
- Interpretation: Ridgestone Homes reserves sole discretion for any interpretation disputes.
- Limitation of Liability: Ridgestone Homes is not liable for indirect or consequential damages; max liability limited to referral fee amount.
- Governing Law: Ontario laws govern the program.
8. Privacy and Data Protection
Ridgestone Homes complies with PIPEDA and other applicable privacy laws. Personal info is used solely for program administration and communication. Participants confirm obtaining consent from referrals for information sharing.
9. Tax Reporting
Participants are responsible for reporting referral income and will receive appropriate tax documents (e.g., T4A) as required by law.
By participating, you acknowledge having read, understood, and agreed to these Terms & Conditions.
Have More Questions?
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